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Property

Real Estate & Property Management

The most complete module in the platform — an end-to-end property operation, from the first enquiry to the final settlement.

Who it's for

Landlords, property owners and management companies running residential or commercial buildings.

The problem today

Contracts in a filing cabinet, cheques in a drawer, rent chased by memory, and no reliable view of occupancy or collection.

  • Contracts sit in a filing cabinet and are hard to find
  • Cheques are kept in a drawer and tracked by memory
  • Rent due dates are chased informally
  • Occupancy and availability are never fully current
  • Arrears surface only when someone builds a spreadsheet
  • Tenant complaints are handled over the phone with no record
  • Renewal dates are noticed too late to renegotiate

What it does

Portfolio and units

  • Buildings, units, unit types and asset registers
  • Live availability and occupancy status per unit
  • Building-level access separation for large portfolios

Leads, bookings and tenants

  • Leads pipeline with lead age and staleness indicators
  • Advance bookings and reservations with deposit tracking
  • Tenant profiles with protected personal data, screening and blacklist checks

Contracts and renewals

  • Contract records with terms, attachments and status
  • Renewal tracking and renewal notifications
  • Public contract share links where enabled

Rent, invoicing and payments

  • Rent calendar showing what is due and when across the portfolio
  • Invoices, receipts and payments in cash, card, cheque and transfer modes
  • Cheque register linked to payment schedules, with cash-swap and settlement history

Collections and finance

  • Overdue recovery workflow with follow-up status
  • Journals and bank reconciliation
  • Budgets, actual-vs-budget analysis, forecasting, loans and commissions
  • Financial KPI dashboards — collection rate, arrears, occupancy and yield

Facilities and maintenance

  • Tenant complaints, maintenance requests and work orders
  • SLA dashboard for response and resolution status
  • Renovation projects with a staged workflow and service history per unit

How the process works

  • 1

    Set up the portfolio

    Register buildings, units, unit types and the assets they contain.

  • 2

    Capture the enquiry

    Leads enter the pipeline, with reservations and deposits recorded against a unit.

  • 3

    Issue the contract

    Create the lease with its terms, schedule and attachments, and set renewal reminders.

  • 4

    Collect and reconcile

    Invoices, receipts, cheques and payment modes are tracked against the rent calendar.

  • 5

    Operate and report

    Complaints, work orders and renovation jobs run on record while dashboards show occupancy, arrears and collection.

  • Benefits

    • Know your occupancy, arrears and collection rate at any moment
    • No cheque is ever forgotten in a drawer
    • Complaints resolved on record, with an SLA behind them
    • Renewals prompted early enough to actually renegotiate
    • Owners get a portfolio view without asking anyone for a file

    Why teams choose it

    • Lead to lease to rent collected — one system
    • Cheques, receipts and installments fully tracked
    • Building-level access for large portfolios
    • Facilities management and SLAs included

    Estimated saving: ~35 hours per month plus modelled improvement in collection rates from earlier follow-up

    Any improvement in collection rate is a modelled expectation from earlier, recorded follow-up — not a guaranteed result.

    Estimated — a modelled figure based on a mid-sized operation, not a measured customer result. We will rework it with your own volumes.

    The estimate depends on:

    • Number of units and buildings under management
    • Contract and payment volume per month
    • How collections are followed up today
    • Quality of existing contract and tenant records at migration
    • User adoption across leasing, finance and facilities teams

    Frequently asked questions

    Platforms running this module

    The same module runs in production inside each of these industry platforms.

    Run leads, leases, rent collection and facilities for the whole portfolio in one system.